TERMS AND CONDITIONS OF USE

Last updated: 12/11/2025

 
 

1. Introduction

Welcome to Roblesabana Coffee (hereinafter, “the Store” or “we/us”), an e-commerce dedicated to the sale of coffee and related products.

The use of our website https://roblesabanacoffee.com implies full acceptance of the following Terms and Conditions. If you do not agree with any of them, we recommend that you do not use this site.

 

2. Business identification

Trade name: Roblesabana Coffee
Legal name: AVENTURAS LIBERIANAS S.A
Legal ID: 3-101- 673477
Address: Heredia, Ulloa
Contact email: info@roblesabanacoffee.com
Phone: 8982-3630

 

3. Use of the website

The user undertakes to use this site only for lawful purposes and in accordance with the laws of the Republic of Costa Rica. It is prohibited to use the site to disseminate unlawful or offensive content, or content that affects third parties.

 

4. Prices and availability

All prices are expressed in U.S. dollars (LEGAL TENDER OF THE UNITED STATES OF AMERICA) or Costa Rican colones (CRC), as indicated. Prices may change without prior notice.

Product availability is subject to stock at the time of purchase.

 

5. Purchase process

To make a purchase, the customer must select products, add them to the cart, and complete the payment process.

The customer will receive an email confirming the order and transaction details.

 

6. Payment methods

We accept credit and debit card payments through the BAC Credomatic payment gateway, complying with PCI-DSS security standards.

 

7. Shipping and delivery

Shipments are made within Costa Rica.

Shipments within the GAM: fixed fee varies according to product weight.
Outside the GAM: delivery and fee are coordinated with the customer before dispatch.
Delivery times range from 2 to 5 business days, depending on the destination area.

 

8. Returns and refunds

Return conditions are governed by our Refund and Return Policy, available on this website.

 

9. Intellectual property

All content on the site (texts, images, logos, graphics, code, etc.) belongs to Roblesabana Coffee and is protected by intellectual property laws.

 

10. Data protection

The processing of the user's personal information is governed by our Privacy Policy.

 

11. Governing law

These Terms and Conditions are governed by the laws of the Republic of Costa Rica. Any dispute will be resolved before the competent courts of the country.